We are very impressed with the service at TKV and now have the bobcat in good working order. We will certainly call again when we need parts. Thank you.
Client testimonials
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Bingley Contractors
Can you please pass on our gratitude of fantastic customer service to the senior management team. We are a Mini Excavator hire company, Yesterday about 4.30pm I received a call from a customer of ours to say that a track had split on one of our JCB 8018 excavators. He was able to get it back on the trailer but that was about it and it was booked to go back out on hire this morning. I rang and got hold of Simon that we have dealt with before. He arranged a new set of rubber tracks for our machine and bought them home with him last night. I met with him in Wattle Glen and picked up the new tracks from him, fitted them to our machine last night and the new customer picked up the machine this morning at 6.30am. This kind of customer service is hard to find and is greatly appreciated by our business. We would like to thank Simon and the team at TKV Group for a job well done and service experience that we will pass on to all in our industry.
Keith Sanders
Great service and your technician is really helpful.
Raz Barbagallo
Evergreen Civil Pty Ltd
I must say again that it is encouraging and an accolade to you and your firm as to the knowledge you processed and information provided along with your punctual service. Look froward to dealing with again.
Colin Nash
Hi Simon, love your work. Thank you so much for your help.
Brett Colefax
CJD Equipment Pty Ltd
Lovely dealing with TKV Group – very easy and hassle free.
Adelong Supplies
Mate that was easy, you guys are so easy to deal with.
Frank Pericak
Hi, just a quick note to thank you for the prompt delivery delivery of the tracks I just purchased. Under 24hrs from order to doorstep is pretty good. Thanks again…
Greg Willox
Perfect! We received the parts the day after you sent them, that is soooo quick compared to 99% of freight that comes up this way. Thanks so much for your help. James
James
Thanks for the prompt delivery, that was amazing, overnight to Adelaide, picked up by noon. Great stuff.
Armin Apold
Thank you for the speedy work on the delivery of my tracks – 19 hours form ordering to delivery at the depot. More than happy with your service and will defo refer you to my mates.
Steve
K & A Woodward
Hi guys, thank you Peter and Rodney for sorting out our lost track issue. You guys went over and above for us and it was appreciated. The boys are enjoying the pack.
Bonnie Taylor
Surrylea Farms
I have found you to be reasonable to deal with and will always look after us, it is not always price.
Barry
Bench Excavations
Thank you for the prompt service and managing expectations. The track arrived a day before expected and fitting went without a hitch.
Linda and Brett Harris
The team at TKV provide high quality service, with the highest quality products. When we have called for a part, it has always been delivered at the earliest possible time. We wish a lot of suppliers could be exactly like TKV.
Matthew Carey
Carey Civil Contractors
Thank you, TKV Group is one of the most easiest and uncomplicated companies from start to finish I have dealt with when doing undercarriage. The quality of your track groups and undercarriage is awesome… and I have no issues with using you again or recommending TKV to other contractors.
D Group ACT
Just a quick email to say how happy i am with the new tracks i purchased off your company. As usual when it comes time to replace tracks you look around for the best deal, well i priced two companies, one was the genuine unit and the others yours. Well im pleased to say that after speaking to yourself and looking on the web of your tracks i purchased two tracks and also new sprockets. The items fitted exactly like they should and have done about 30 hours so far and not a single issue. Please be sure ill be back next time for the next set. Thanks once again.
Troy Kurtz
Earthworks Mudgee